1. Introduction
1burl (https://1burl.xyz) is a trusted online gaming and Sports Betting platform built for players in Bangladesh. We believe that every user's personal information belongs to them — and protecting that information is our responsibility.
This Privacy Policy This policy explains what information 1burl collects, why it is collected, how it is used, and how it is kept secure. It applies to both the 1burl website and mobile app.
By using 1burl, you agree to this Privacy Policy. If you have any objections to any part of it, please stop using the platform and contact us.
This Privacy Policy is available in both Bengali and English. In the event of any conflict, the English version will be considered authoritative.
2. Information We Collect
1burl collects only the information needed to provide and improve our services. We never ask for unnecessary data. A full list is provided below:
| Type of Information |
Example |
Reason for Collection |
| Identity Information |
Name, date of birth, national ID number |
Account Verification & Age Confirmation |
| Contact Information |
Email address and mobile number |
Account Registration & Notifications |
| Financial Information |
Mobile banking number, transaction history |
Deposit & Withdrawal Process |
| Device & Technical Information |
IP address, browser, and device model |
Security Verification & Service Improvement |
| Gaming Activity Information |
Betting history, win and loss records |
Responsible Gaming Monitoring |
| Location data |
Country, City (approximate) |
Verification of regional service eligibility |
Please Note: 1burl never stores your full bank account number or card number. All financial information is kept in encrypted form.
3. How We Use Your Information
Information collected is used solely for the specific purposes outlined below. It is never used for any unauthorized purpose:
- Account Creation & Management: For registration, login, and profile updates.
- KYC Verification: To verify your age and identity, which is a requirement under our licensing terms.
- Financial Transaction Processing: To process deposits and fulfill withdrawal payments.
- Customer Support: To handle your questions, complaints, and support requests.
- Promotional Communications: To inform you about bonus offers and special promotions (with your consent).
- Fraud Prevention: To detect and prevent suspicious activity.
- Responsible Gaming: To monitor signs of gaming addiction and provide necessary support.
- Legal Compliance: To meet the requirements of the relevant regulatory authority.
- Service Improvement: To analyze user experience and further improve the platform.
If you no longer wish to receive promotional emails or SMS messages, simply let our support team know and we will opt you out.
4. Information Sharing & Disclosure
1burl does not sell or rent your personal information to any third party for commercial purposes. Your data may be shared only in the limited circumstances outlined below:
- Payment Processors: Solely to process transactions with payment partners such as bKash, Nagad, and Rocket.
- Legal Authorities: Under a valid court order or at the request of a regulatory authority.
- Technology Service Providers: Contracted partners providing server hosting, data analytics, and security services. These partners are bound by strict confidentiality agreements.
- Anti-Fraud Organizations: With relevant authorities to detect money laundering or fraud.
Important: For any sharing of your data with third parties beyond the cases listed above, your explicit consent will be obtained.
5. Cookie Policy
1burl's website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience on the site.
- Essential Cookies: Essential for maintaining login sessions and the basic functionality of the site.
- Performance Cookies: To analyze which pages on the site receive the most traffic (e.g., Google Analytics).
- Functional Cookies: To remember your preferred language and settings.
- Marketing Cookies: To show you relevant ads (only with your consent).
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect some features of the site.
6. Data Security
1burl uses industry-standard technology and practices to keep your data secure. Our security framework is detailed below:
- SSL/TLS Encryption: All data transfers are protected with 256-bit encryption.
- Two-Factor Authentication (2FA): 2FA can be enabled to add an extra layer of security to your account.
- Regular Security Audits: Regular penetration testing and audits conducted by third-party specialists.
- Firewall Protection: Advanced firewall and DDoS protection are active.
- Limited Access: Only authorized personnel are permitted to access specific data.
- Data Backup: Regular backups are maintained to ensure data is never lost.
In the Event of a Data Breach: In the event of a data security breach, 1burl will notify affected users by email within 72 hours and take all necessary steps.
7. Data Retention Period
1burl retains your information only for as long as necessary. Your core account data is kept for as long as your account remains active.
- Account Information: Retained for up to 5 years after account closure (as required by law).
- Transaction History: Minimum 5 years, in accordance with AML regulations.
- KYC Documents: Securely retained for up to 5 years after account closure.
- Gaming Record: For the duration of active account use and 1 year after closure.
- Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies remain for up to 1 year.
After the designated retention period, data is automatically deleted or anonymized.
8. Your Rights
As a 1burl user, you have the following rights over your own data:
1
Right to Access Information
You can request a copy of the information we hold about you at any time.
2
Right to Rectification
You can request a correction if any of your information is inaccurate.
3
Right to Erasure
You may request deletion of your data where there is no legal obligation to retain it.
4
Right to Restrict Processing
You may request that we stop using your information for specific purposes.
5
Right to Data Portability
You may request your data in a portable format.
6
Right to Withdraw Consent
You may opt out of marketing communications at any time.
To exercise any of the rights listed above, email us at
[email protected]. We will do our best to respond within 30 days.
9. Protection of Minors
1burl is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
- Age verification is mandatory at the time of registration.
- KYC documents may be requested when there is reasonable suspicion.
- If it is found that a minor has created an account, the account will be immediately suspended and all associated data will be deleted.
- If you suspect your child is using this platform, please contact our support team immediately.
For Parents: Monitor your child's internet usage regularly and use parental control software where needed.
10. Policy Changes
1burl may update this Privacy Policy from time to time. When changes are made, the following steps will be followed:
- A notification will be sent to your registered email before any significant changes.
- The "Last Updated" date at the top of this page will be revised accordingly.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
- A popup notification may be displayed upon login for major policy changes.
Visiting this page regularly will keep you up to date with the latest Privacy Policy.